Ad99 Privacy Policy — Your Data is Safe with Us

1Introduction

Ad99 (hereinafter referred to as "we", "ad99", or the "Platform") is committed to protecting your privacy. This Privacy Policy ("Policy") explains what personal data is collected from users of the ad99 website and mobile application, how it is used, and how it is kept secure.

By registering on ad99 or using the platform, you agree to this Privacy Policy. We recommend taking a moment to read it in full so you have a clear understanding of how we handle your information.

2What Information We Collect

Ad99 may collect the following types of data in order to provide its services:

We only collect information that is necessary to provide our services. We do not ask for anything beyond that.

3Purpose of Data Collection

Ad99 uses your information for the following purposes:

• Account Management: Your information is required to create, verify, and manage your account.
• Identity Verification (KYC): Identity verification is carried out to prevent fraud and meet legal requirements.
• Transaction Processing: Financial information is used to process deposits and withdrawals securely.
• Customer Support: Your contact information is used to respond to your questions and resolve any issues.
• Security Assurance: Technical data is used to detect unusual transactions or suspicious activity.
• Service Improvement: Usage data is analyzed to make the platform more intuitive and improve the overall experience.
• Promotional Communications: With your consent, we'll keep you informed about offers and bonuses. You can opt out at any time.
• Legal Compliance: Information may be used to meet the requirements of regulatory authorities.

4Data Sharing Policy

Ad99 never sells or rents your personal information. However, data may be shared in the following limited circumstances:

• Payment Processors: Necessary information is shared with bKash, Nagad, or your bank to process transactions.
• Game Provider: Minimum necessary data may be shared to operate third-party games.
• Legal Authorities: We may be required to disclose data in compliance with a court order or government directive.
• Fraud Investigation: Information may be shared with relevant authorities in connection with fraud or money laundering investigations.

All third parties with whom data is shared are bound by strict confidentiality agreements and may not use the information for any other purpose.

5Cookie Usage

Cookies and similar technologies are used on the ad99 website and app. Cookies are small text files stored on your device.

• Essential Cookies: Required to maintain login sessions and ensure platform security. Disabling these cookies may cause the platform to function incorrectly.
• Performance Cookies: Used to analyze which sections of the website receive the most traffic.
• Functionality Cookies: Used to remember your preferred language and settings.
• Marketing Cookies: Used to show relevant ads. You can disable these through your browser settings.

You can manage or delete cookies through your browser settings. However, disabling certain essential cookies may affect platform functionality.

6Data Retention Period

How long ad99 retains your data depends on the type of information and the purpose for which it was collected:

• Account Information: For the duration the account is active and up to 5 years after closure, as required by law.
• Transaction Records: Financial regulations require a minimum retention period of 5 years.
• KYC Documents: Retained for up to 5 years after account closure.
• Technical Logs: Automatically deleted after 90 days as a standard practice.
• Marketing Information: Deleted immediately upon opt-out.

7Your Rights

Under ad99's Privacy Policy, you have the following rights regarding your personal data:

To exercise these rights, Help Center Reach out to us or send a direct email. We aim to respond within 30 business days.

8Children's Privacy

Ad99's services are intended for users aged 18 and above. We do not knowingly collect personal information from anyone under the age of 18.

If we inadvertently collect data from a minor and this comes to our attention — whether discovered internally or reported — the data will be deleted immediately and the associated account will be closed.

If you believe a minor is using ad99, please contact Help Center to let us know.

9Security Measures

Ad99 uses industry-standard security measures to keep your data safe:

• 256-bit SSL/TLS Encryption: All data transmissions are encrypted.
• Two-Factor Authentication (2FA): An additional layer of security for your account.
• Regular Security Audits: Regular audits conducted by third-party experts.
• Firewall & DDoS Protection: Advanced security at the server level.
• Staff Training: All staff receive regular training on data protection.

However, no transmission over the internet can be guaranteed to be completely secure. In the event of a security breach, we will notify affected users in accordance with applicable law.

10Policy Updates

Ad99 may update this Privacy Policy as needed. If any significant changes are made:

• The "Last Updated" date at the top of this page will be revised accordingly.
• You will be notified of any significant changes via your registered email or SMS.
• Continued use of the platform after any changes takes effect will be considered acceptance of the updated policy.

11Contact

For any questions, complaints, or requests to exercise your rights regarding this Privacy Policy, please contact us:

• Email: privacy@ad99.click
• Support Email: support@ad99.click
• Live Chat: Chat button at the bottom right corner of the website
• Help Center: Help Center Page

Our privacy team will respond to your request within a maximum of 30 business days.