What is responsible gaming and why does it matter?
Responsible gaming means maintaining control over your time, money, and mental wellbeing while you play. Gaming at ad99 is purely for entertainment — it's not a place to invest money or time you can't afford to lose.
Many people in Bangladesh view online gaming as a source of income, but the reality is that gaming is primarily a form of entertainment. ad99 wants you to play with a clear head — accept losses gracefully, enjoy your wins, and never let gaming take control of your life.
Ad99 provides a range of tools and guidelines to support responsible gaming. On this page, you'll learn how to set safe gaming limits, recognize warning signs, and get help when you need it.
Keep in mind: Gaming should be enjoyable. If it ever starts feeling like a source of stress rather than fun, take a break right away.
Get Help Fast
If you're experiencing any issues related to gaming, talk to us right now.
Go to Help CenterAd99's Responsible Gaming Tools
To keep your gaming experience healthy and safe, ad99 offers the following tools.
Set a Deposit Limit
Set how much you can deposit daily, weekly, or monthly — entirely on your terms. Limits take effect immediately once set.
Set a Time Limit
Set a daily cap on how long you can play. Once the time is up, your session will end automatically.
Self-Exclusion
Take a complete break from the platform for a set period — from 1 week up to 5 years. You will not be able to log in during this time.
Cooling-Off Period
Take a temporary break for anywhere between 24 hours and 30 days. During this period, deposits and betting are automatically suspended.
Reality Check Reminder
You'll be notified at set intervals showing how long you've been playing and how much you've spent.
Review Gaming History
Access your full gaming and transaction history at any time. Understand your own patterns and make informed decisions.
How do I use these tools?
Set your responsible gaming limits in just a few simple steps.
Log In to Your Account
Log in to your ad99 account and go to the Profile section.
Open the "Responsible Gaming" Menu
Go to your account settings and find the "Responsible Gaming" section.
Choose the Tool You Need
Deposit limits, time limits, cooling-off periods, or self-exclusion — activate whichever tool you need.
Confirm Limits
Confirm your set limits. Deposit limits take effect immediately, and increasing a limit requires a 7-day waiting period.
Contact Us for Support
For any issues, contact our Help Center Get support from.
Check Your Gaming Habits
If you answer "Yes" to any of the questions below, consider reaching out for support.
Are you placing more bets trying to win back what you've lost?
Are you lying to family or friends about your gaming?
Are you depositing beyond your budget?
Do you feel restless or irritable when you're not playing?
Are you cutting back on work, studies, or time with family to play?
Are you playing with borrowed money or someone else's funds?
If your answer to any of the questions below is "Yes", reach out to our Help Center Contact us.
Learn More About Each Tool
Learn more about ad99's responsible gaming tools.
Deposit Limit
Set a maximum amount you're comfortable depositing daily, weekly, or monthly. Lowering your limit takes effect immediately. Increasing it requires a 7-day waiting period — a safeguard to protect you from impulsive decisions.
Session Time Limit
Set a limit on how long you play in one sitting. When the time is up, you'll receive an alert and can take a break. This is one of the most effective ways to prevent excessive gaming.
Cooling-Off
Take a temporary break from 24 hours to 30 days. Your account stays active during this time, but deposits and betting will be paused. Everything resumes automatically once the break period ends.
Self-Exclusion
Exclude yourself from the platform completely for anywhere between 6 months and 5 years. During this period, logging into your account will not be possible. This is the most powerful tool available for serious addiction concerns.
Loss Limit
Play will automatically stop once you've lost a set amount. This protects you from losing more than you can afford in the heat of the moment.
Expert Support
Our trained support team is ready to help you with any concern you may have. Help Center Reach us via live chat or email.
8 Simple Tips for Safe Gaming
Follow these simple guidelines and gaming will always stay enjoyable.
Set a Budget
Set a budget before you start playing — and stick to it, no matter what.
Track Your Time
Keep track of time. Spending too many hours gaming is often one of the first signs of addiction.
Don't Play on Borrowed Money
Never play with borrowed, loaned, or emergency funds.
Never Play in Anger
Avoid playing when you're angry, upset, or stressed. Your chances of losing are higher in those moments.
Play for Fun
Don't treat gaming as a source of income. It's entertainment, nothing more.
Take Regular Breaks
Take at least a 15-minute break every hour. Get up, walk around, and drink some water.
Let Your Family Know
Let the people close to you know about your gaming habits. They can be your greatest source of support.
Don't Hesitate to Ask for Help
If you run into any issues, contact ad99's Help Center. We're always here for you.
Frequently Asked Questions
Answers to common questions about responsible gaming.
Play Responsibly and Enjoy the Experience
Ad99 is with you every step of the way. Join our safe gaming platform today and enjoy entertainment responsibly.